A Novel Trustworthiness Measurement Model Based on Weight and User Feedback

Software trustworthiness is an essential criterion for evaluating software quality. In component-based software, different components play different roles and different users give different grades of trustworthiness after using the software. The two elements will both affect the trustworthiness of software. When the software quality is evaluated comprehensively, it is necessary to consider the weight of component and user feedback. According to different construction of components, the different trustworthiness measurement models are established based on the weight of components and user feedback. Algorithms of these trustworthiness measurement models are designed in order to obtain the corresponding trustworthiness measurement value automatically. The feasibility of these trustworthiness measurement models is demonstrated by a train ticket purchase system.